FAQs
Can I still use the Digital Signage Manager if we don't have an in-house designer or marketing team?
There are plenty of free and easy to use online design tools to assist businesses in displaying on screen adverts. Here is a list of tools that we recommend: Canva Must Have Menus Placeit PosterMyWall Within the Atmosphere TV portal there is also the ...
What are the network requirements to stream Atmosphere?
Atmosphere TV performs best on high-speed internet connections. It is designed to remain powered on and connected to the internet. For the fastest, most reliable speeds we recommend connecting our streaming device to a router or network switch with ...
Will there be advertisements on Atmosphere?
Yes, we are an ad-supported platform that prides itself on world-class content that keeps your customers engaged, and having a great time! These advertisements allow Atmosphere's products to remain affordable. We aim to partner with advertisers that ...
I saw myself on the app without my permission. How did that happen?
All of our content has been legally sourced from either one of our clip provider partnerships or from a user submission. If you have seen a clip that you’re involved in and did not personally send it to us, it was most likely submitted by a friend or ...
Where do you source your videos for Atmosphere TV?
All of our content has been legally sourced from either one of our clip provider partnerships or from a user submission. Our team of editors work tirelessly to find the right videos from the right places, and we always give props to our sources! If ...
Can we still play music if we're streaming Atmosphere?
Of course! We program all of our channels to operate as “audio-optional" so they can be played alongside other types of programming, whether it be another TV service or music. That being said, each of our channels is programmed with audio, just in ...
What if there is content that I don't like?
Not interested in the content you’re seeing? We created Atmosphere with you in mind; you now have more options to choose between allowing you more control over the content. For a full rundown of our over 60 channels, along with their descriptions and ...
Is the content family-friendly?
Yes. All of our content is considered family-friendly and is reviewed carefully by our team. Our programming aims to be G or PG-rated. We do have channels like Happy TV that are focused on delivering the cute videos that may resonate best with kids, ...
How often is the content updated?
Our video editors release one hour of updates to each channel weekly to replace the oldest hour. Feel like you want to see something different? Check out our the Custom Playlist feature that allows you to shuffle through multiple channels ...
How do I cancel my subscription?
We’re sorry to see you go, but if you do need to end your subscription with us please put your request in writing to suport@atmospheretv.com.au **PLEASE NOTE: Upon termination or cancellation of your service, you must promptly return (within 30 days) ...
How is Atmosphere free to businesses?
Atmosphere provides amazing content for free in exchange to run advertising within programming. Cable TV also runs commercials within the programming, but you pay for cable. We are an ad-supported platform that prides itself on world-class content ...